Contact

Questions about an order, a size, or whether something will fit your pet? Write to us — we answer every message, usually within one business day.

Email: charlotte.shop@charlottepaws.us
Hours: Monday to Friday, 9am–6pm ET
Location: Margate, Florida, United States

All our orders ship from U.S. warehouses and arrive in 4–7 business days. Returns go back to our U.S. address within 30 days — no international paperwork.

You can also use the form below.